6731 Frontier Dr. #1052, Springfield, VA 22150, contact: 1-877-800-0147
Email: contact@toykidsfriend.com
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
Shipping is FREE, only charges for expedited shipping as per customer’s choice, if fast shipping is offered.
Which payment methods are accepted in the Online Shop?
VISA Credit Card, Master Credit Card, American Express, Discover, Apple Pay, Amazon Pay, Google Pay, PayPal.
How long will delivery take?
Delivery Time is 3-5 days working says, excluding holidays & weekends.
How secure is shopping in the Online Shop? Is my data protected?
- Type the URL into the address bar.
- Avoid using public Wi-Fi to log in online accounts.
- Manage & protect your online passwords.
- Use VPN for credit card transactions.
- Never click on links & images with a promotional email.
- Look for lock icon in the browser bar of a site, or URL also should start with “https” rather than ‘http’
- Create a unique username and password for each account you have.
- Transactions are encrypted 128 Bit SSL for online safety and security of the transactions, one of the strongest encryption methods available.
What exactly happens after ordering?
Orders are processed at warehouse, and delivery process is started after getting orders.
Do I receive an invoice for my order?
Yes, Invoices are generated and are arranged to sent, and also informed through email.
Send us an email